"Psst, have you heard? We're getting a new boss!"
"How come? That's not what we agreed on at all?!?"
"Have you already heard the news? We're being reorganized yet again."
Uncertainty and misunderstandings accompany day-to-day work. Often we think we have expressed ourselves clearly and later we realize that our counterpart understood something completely different.
Communication is crucial, especially in times of change. Changes unsettle those affected and impact on their performance and motivation. The desire to keep the familiar is stronger than the desire to try out something new. Resistance arises and identification with the company decreases. Clear and empathic communication turns those affected into participants. This paves the way for successful change.
How do I communicate in changing situations?
How can communication succeed?
How can I build a good relationship with my counterpart?
Which methods and models are effective and help me?
Managers, project managers, project team members